Have you analyzed your customer service practices recently? It’s not enough these days to have an outstanding product or service; if someone is unhappy or can’t reach you with a question, they will be quick to bash you on social media or online review sites. Often these bad reviews are what people notice over the …
3 Top Notch Customer Service Tips for Solopreneurs Read More »
If you’re a coach, you better be a good listener. You need to hear what your clients say; no daydreaming allowed. Yes, you need to have expertise to help them work through their problems or to improve their mindset but you won’t know which advice to offer if you don’t listen carefully. In today’s busy …
5 Tips for Being a Better Listener for Your Coaching Clients Read More »
If you don’t hear any complaints from your clients, you might assume that they are satisfied with your service or product. But are they really satisfied or are they just non-confrontational and looking for another coach behind your back? The easiest way to attain client feedback is with a survey. You can set these up …
Are Your Clients Happy? How to Measure Client Satisfaction Read More »
Nowadays our world is becoming more and more digital. There are many new exciting careers that allow you to work from anywhere – and that includes working from home (of course). Such work is popular with Millennials for it allows for a carefree lifestyle. Are you looking for some insight into how to stay organized …
Tips and Tricks to Stay Organized When Working from Home Read More »
Here at VBP, we are accustomed to working remotely, being on Zoom calls, communicating with our team via email, and many other situations that have recently become commonplace for most businesses. These new working conditions have caused many to feel stress! The CDC has some guidelines to help you with recognizing and managing stress in …
We all want to be seen as clear and effective communicators; it’s an essential part of being a professional. With the average American knowledge worker receiving about 120 emails per day, email dominates our business communications. Email is especially useful in communicating with colleagues, customers, and business partners worldwide, helping shrink the distances that global …
How To Avoid Disaster When Sending Emails Across Cultures Read More »
VBP best practices for successful communication within the virtual environment.